Return and Refund Policy

If the item does not meet your expectations, you can return the goods subject to the following guidelines.

You can return the received goods within 14 days without giving reasons.

The period begins with receipt of the goods.

Please note:

- The article must be in original condition and in the original packaging.

- The original labels and the hygiene protection must not be removed.

Affix a shipping label to the original address label. Seal the envelope with strong adhesive tape.

Please send the return to the following address:

Coco Shell

Sabrina Pernet

Baselmattweg 136a

4123 Allschwil

Schweiz

Hand in your return at a post office

the costs are borne by the customer.

The reshipment must be affix stamped.

We recommend that you keep the postal receipt

until refund.

The refund of the purchase price is made with the same payment method that you chose to pay for your order and takes about 14 days.

You are entitled to a refund even if:

- You have not received any items within 60 days.

- If the item was damaged upon delivery.

In this case, please contact us immediately after receiving the goods.

For further questions I am always at your disposal.

Sea Collection